Crackerjack Education is a website (the Site) which is operated, owned and operated by the Latcham Jensen trust (The Trust)
This Privacy Statement has been developed in accordance with the Australian Privacy Act 1988 (Cwlth), the United Kingdom Privacy Protection Act 1998 and the United States Children’s Online Privacy Protection Act and Rule as administered by the Federal Trade Commission.
The Site does not provide registrants with any means to communicate directly with each other. There are no chat rooms connected with the learning resources. At all times, registrants are engaged in meaningful educative activity within a secure environment.
What personal information we collect
In order to register for Crackerjack Education, registrants subscribing individually and not part of a school, must give their consent (or if they are under 13 years of age a parent or guardian must consent on their behalf) at the time of registration to provide us with their name, age, and their email address.
Alternatively, parents registering on behalf of their child(ren), must give their consent at the time of registration to provide us with their own name, and email address, and the name(s) and age(s) of their child(ren).
Teachers registering for their class or school must give their consent at the time of registration to provide us with their own name, class name, school name and their email address. In addition, teachers must consent for their students to participate at the time of registration and provide us with the names of their students.
Registrants who do not give this consent cannot provide us with their personal information or the names of the students and cannot use the Site.
We require this information in order to correctly identify each Registrant as a Site user, manage their account and for certain other purposes detailed below
What we will do with your information
The information collected from Registrants is used for the following purposes:
(a) To send a confirmation notice to the Registrant of the registration;
(b) Upon the Registrant’s request, to reset a password for a lost or forgotten password;
(c) To respond to any questions, concerns or problems raised by the Registrant;
(d) To contact the Registrant about any problems with the Registrant’s account or conduct on the Site;
(e) To send out a Crackerjack newsletter or emails about the Site;
Crackerjack Education is unique in the sense that we are constantly updating and improving our Site to ensure it is constantly fresh, challenging, fun and interesting for our Registrants.
We use the Crackerjack newsletter or emails to notify our users of all the current events, changes, improvements, upgrades, rules, and so on, of the Site. In addition, we may notify our Registrants of new products and resources that Crackerjack Education’s team has designed and made available to the Registrants.
In all communications, Registrants may opt out at any time by following the specific opt out instructions within the communications that we send.
What we will not do with your personal information
The Trust will keep your personal information confidential and not sell or knowingly divulge your information to advertisers or any other third parties, unless:
(a) we are required to share your information with a third party in order to comply with law or to comply with a court order or subpoena;
(b) To enforce our website or event rules; or
(c) To protect the safety and security of our Registrants and our Site.
Generally we will only use your information within the Trust. However, sometimes we provide data on results to government education departments, peak bodies managing or representing schools, or schools themselves. We will require these third parties to comply strictly with our instructions and we will require that they do not have access to your personal information and not use the data for commercial purposes.
How we process your information
Registrant does not wish to provide us with their consent; they cannot agree to the Site Terms and Conditions and must not use the Site.
Our use of the personal information we collect is necessary in order for us to maintain the Site and facilitate Registrants’ use of the Site. We do not collect any unnecessary personal data from Registrants (for instance, their race or religious beliefs).
How long we hold your information
We will keep any personal information we collect from Registrants for as long as they are registered users of the Site. If a Registrant cancels their registration or it otherwise lapses after 3 years of not using the Site. Personal information is otherwise deleted or destroyed.
Keeping your personal information accurate
The personal information we hold about a Registrant (such as their name, address and school) is kept so that we may correctly identify that Registrant. Registrants can update their personal information at anytime by contacting The Trust (details below).
Keeping your personal information secure
The Trust is committed to information security. We will use all reasonable endeavours to keep Registrants’ personal information in a secure environment. For instance, each Registrant’s personal information is encrypted whilst being sent to our server at the time of registration. However, security cannot be guaranteed due to the nature of the internet.
The Trust’s security measures are designed to assist in Registrants’ personal information not being accessed by unauthorised personnel, lost or misused. If you reasonably believe that there has been an unauthorised use or disclosure of your personal information. Please let us know by contacting The Trust (contact details below).
In addition to personal information and results data, The Trust also collects anonymous information about Registrants and the activities of Registrants on the Site. Anonymous information is information that is not linked to the name of a user.
This information is used to assist us in enhancing the learning resources and the information remains anonymous at all times.
When agreeing to the Site Terms and Conditions, Registrants grant The Trust the right to use this anonymous information for its own purposes, such as the preparation of statistical reports, provided The Trust otherwise complies with its obligations in respect of the use of personal information.
How can parents access, change or delete personally identifiable information about their child?
Registrants have a right to get a copy from us of the personal information we hold about them. If you wish to receive a copy of this information please address your request to The Trust (contact details below). We will deal with your request promptly and in any case at least within 45 days of the date of receiving it. We will correct or delete inaccurate or incomplete personal information we hold about you at your request.
More Privacy Information
For more information on privacy legislation and guidelines in your local jurisdiction please contact your relevant local authorities.
European Union http://ec.europa.eu/justice_home/fsj/privacy/
New Zealand www.privacy.org.nz